Insurance for your AI support agent

See where your AI agent gives customers wrong answers.

We run real customer questions through your help center the way Fin, Zendesk AI, and RAG bots do — then trace every hallucination, contradiction, and gap to the article causing it. From US$49.

For help centers & support KBs — not blogs or marketing sites. We check fit first, so you never pay for the wrong thing.

What you get

A report you can forward to your team.

74.1/100 · SERVICEABLE

See a real report — tested questions, a caught contradiction with both quotes, and every issue traced to its exact article →

How it works

Crawl

We read the same public pages any AI crawler reads — politely, up to 200 articles.

Test

An AI agent answers realistic customer questions using only your content.

Detect

We hunt contradictions, stale pages, walls of text, and content AI can't reach.

Score

Seven weighted dimensions roll into one 0–100 score, each penalty naming its article.

The seven dimensions

Retrieval performance
Can an AI agent actually answer customer questions from this content?
Structure & chunkability
Headings and paragraph shape — does the content survive being split?
Self-containment
Does each article stand alone when retrieved out of context?
Contradictions
Articles that disagree — the worst failure mode for AI answers.
Freshness
Update dates, stale version references, dead links.
Topic coverage
The nine support topics every SaaS customer asks about.
Machine accessibility
robots.txt, sitemap, llms.txt — can AI systems read you at all?

Pricing

Free teaser

Score, grade, and your top 3 findings. No credit card.

Full audit — US$49

Every tested question, both sides of every contradiction, all issues with evidence — each linked to the exact article. One free re-scan within 30 days.

Monitoring — waitlist

We re-check on every content change and warn you before a new edit re-breaks your bot.

AI-Ready Docs — waitlist

We fix the broken content for you — human-in-the-loop, ready to drop into Fin, Zendesk, or your RAG.

Questions

Is this safe? Yes — we only read public pages, identify our crawler honestly, obey robots.txt, and never go past your help center's host.

What do you crawl? The same public articles any AI crawler reads. Nothing behind a login; nothing is stored beyond what the report needs.

How long does it take? Typically 2–6 minutes for up to 200 articles. You'll watch it live.